Some of our feedback
These are the words of the people who experienced the films first-hand: the Care Manager who sees their value in practice, the carer who feels the difference they make, the GP who recognises their clinical value, the family member thrilled with their timeless gift, and the interviewee who loved the experience.
“Medical records often focus on the deficiencies. When you let the resident just speak and explain about themselves, you’re going to see the best of the person. And it’s important that the carers start with that: the best of the person.”
Mohammad Khan
Registered Care Manager, Care Home, Camden
Care Story Films
“There’s a tendency for a person to be labelled as a diagnosis, as opposed to getting a feel for the person themselves. That’s where something like this is absolutely brilliant.
That’s the value: to actually feel the person as a person, not as a patient, not as a client, not as a customer, not as a resident. Feeling the person, that is invaluable.”
Dr Adam Wander, GP
“It really does give me empathy. I can understand by watching it that when we see people behave the way they do, it can be because of their environment and their experiences in the past.”
Godson, Carer
Legacy Films
“I didn't stop for a breath, did I?! I like chatting. I've enjoyed it, oh yes!"
Marie
“I’ve only watched it once and it makes me emotional watching it and I’m touched to think it is something my children and one day possibly their children might watch. A timeless gift.”
Family Member
"Oh, thank you! I enjoyed it. Thank you for being so patient."
Linda
“The filming gladdens their hearts. It gives them joy. One of the residents who was interviewed was still talking about the filming for the next two days. He was asking about the ladies that came with camera.
It really gives them joy that they have the opportunity to express themselves.”
Godson, Carer
“That was an amazing experience for me, and you are all such warm people. I really enjoyed every minute of it, and I’m sure we made Margaret’s day very special.”
Solveiga, Care Assistant
The filming experience
“Oh, I loved it. I could talk all day! You'd be running out of film!"
Michael
“We don’t often get someone truly listening to us — especially older people. It’s so important to have that moment in time in a video, it’s really magic.”
Mohammad Khan
Registered Care Manager, Care Home, Camden
“One of the residents said, ‘I felt like a film star!’”
Dr Adam Wander, GP
“I really appreciate the team work and all your efforts. Personally I feel elated to work with you guys. Our residents are really happy and can’t wait to watch the video clips.”
Rose, Care Worker
Every film is different, but what we hear again and again is that being listened to matters, and that the finished films continue to bring joy and make a difference - long after the filming day itself.
Whether you are enquiring for a Care Setting or for your own family member, please get in touch to arrange a no obligation conversation.